SMS Terms & Conditions

SMS Terms & Conditions

Last Updated: March 10, 2026

1. Program Description

Sequoia Financial Services may send text messages to individuals who have provided consent to receive SMS communications. These messages may include:

• Account notifications

• Payment reminders

• Payment confirmations

• Customer service communications

• Requests for information related to an account

• Settlement or payment arrangement notifications

Messages are intended to facilitate communication regarding accounts serviced by our company.

2. Consent to Receive Messages

By providing your mobile phone number and opting into SMS communications, you expressly consent to receive text messages from Sequoia Financial Services at the number provided.

Consent is not required as a condition of purchasing any goods or services.

SMS communications may be sent using automated technology.

3. Message Frequency

Message frequency may vary depending on account status, consumer inquiries, or account activity.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send the STOP request, you may receive a final confirmation message confirming that you have been unsubscribed.

5. Help Instructions

For assistance, reply:

HELP

or contact us directly at:

Phone: 818-409-6000
Email: smshelp@sequoiafinancial.com
Website: www.sequoiafinancial.com

6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Check with your mobile carrier for details.

7. Privacy

We respect your privacy. Personal information collected through SMS communications will be handled in accordance with our Privacy Policy.

Information obtained through the SMS program will not be shared with third parties for their marketing purposes.

8. Supported Carriers

SMS services may not be available on all carriers or devices. Participating carriers are not liable for delayed or undelivered messages.

9. Confidentiality Notice

Text messages may contain information regarding an account placed with our office. Messaging may not be fully secure. You should avoid sharing sensitive personal information through SMS.

If you believe you received a message in error, please contact us immediately.

10. Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to participate in this SMS program.

11. Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Updates will be posted on our website with the updated effective date.

12. Contact Us

For questions about these SMS Terms & Conditions, contact us at:

Sequoia Financial Services
28632 Roadside Dr., Suite 115
Agoura Hills, CA 91301
📞 1-818-409-6000
✉️ privacy@sequoiafinancial.com